All refund requests shall be subject to eligibility criteria and strict adherence to the timelines set forth herein. Refunds, where applicable, will be processed only upon formal approval and shall be completed within a period of fifteen (15) business days from the date of such approval.

Refund Eligibility

• Refund requests must be submitted in writing through the official communication channels, accompanied by proof of payment and registration details.
• Refund entitlement is contingent upon cancellation being made within the prescribed cutoff period prior to the commencement of the program.
• No refunds shall be granted in the event of participant no-shows or cancellations submitted less than ten (10) days before the program start date.

Refund Timelines and Percentage Slabs

• Cancellations made thirty (30) days or more prior to the program start date are eligible for a full refund (100%).
• Cancellations made between twenty (20) and thirty (30) days prior to the program start date are eligible for a partial refund of forty percent (40%).
• Cancellations made between two (2) and twenty (20) days prior to the program start date are eligible for a partial refund of twenty percent (20%).
• Cancellations made less than ten (10) days prior to, or after, the program start date are not eligible for any refund.

Non-Refundable Charges

• Payment gateway processing fees and any associated transaction charges are non-refundable under all circumstances.
• Any services already rendered or materials provided prior to cancellation shall be deducted from the refundable amount where applicable.

Procedure for Refunds and Cancellations

1. Submit a formal cancellation or refund request in writing via the designated official email or registered account portal.
2. Provide all requisite participant identification details, payment confirmation, and reasons for cancellation.
3. Upon receipt, an acknowledgment will be communicated to the requester.
4. Refunds, if approved, will be remitted to the original mode of payment within fifteen (15) business days from approval notification.

This policy is binding and applies uniformly to all participants enrolled in the program